Finding your user research rhythm

Conducting user research and surveys fast, efficiently, and precisely as a UX writer means listening hard without rushing the signal. It’s less about volume and more about velocity—getting the right insights, quickly.

Start lean. Run surveys with five questions max—open-ended ones like “What stopped you here?” or “What does this button mean to you?” Short forms get higher responses. Tools like Google Forms or Typeform work fine—speed matters more than polish. Pair that with quick usability tests: watch five users stumble through your copy live. Patterns appear fast.

Efficiency is in the targeting. Don’t blast everyone—find your core users. Broad nets drown you in noise; tight ones surface gold. Time it right, too—catch users post-task, not midweek slump.

Precision comes from focus. Ask what your words need to solve: clarity, action, trust. Also, record sessions if you can; quotes like “I thought ‘Next’ meant done” rewrite copy overnight.

Don't overthink surveys. Don’t fish for praise, either; “Isn’t this great?” skews answers. And skip leading questions—“Was this confusing?” beats “Was this super clear?”

Fast research isn’t sloppy—it’s sharp. You’re not chasing data; you’re hunting the truth. That’s how words get better, pronto.

Subscribe to Ministry of UX Writing

Don’t miss out on the latest issues. Sign up now to get access to the library of members-only issues.
jamie@example.com
Subscribe